Food:
Service:
Ambiance:
Alcohol:
Full Bar
Smoking:
Not Permitted
Reservations:
Accepted
Accepts:
Cash
MasterCard/Eurocard
Visa
American Express



East Manor 781-231-8888
20 Frank Bennett Highway [Rte. 1 Northbound]
Saugus, MA 01906


Set in a large building, reminiscent of a Chinese mansion, at the top of a hill (the former location of Weylu's), East Manor offers buffet dining on the second floor at lunch and dinner. The buffet includes Chinese food, as well as sushi, and a few American and Italian items. Lobsters are available for an extra charge.

A Japanese hibachi restaurant is planned for the third floor. There are numerous private rooms of varying sizes.

The atmosphere is elaborate, including massive entrance doors, marble floors and walls, and a fountain made from Chinese rocks.

Lunch prices are higher on weekends.

The bar is open until 1a.m.

Hours:
Mon.-Fri. 11:30a.m.-3:30p.m., 5p.m.-10p.m.; Sat.-Sun. 10:30a.m.-3:30p.m., 5p.m.-10p.m.
Reviews

Found 9 reviews.    Showing: 1 to 6
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Better Keep Driving Down the Street May 31st, 2005
I decided to try East Manor, since I never got to sample the original restaurant that stood in its spot (Weylus), which I had always heard rave reviews about. I can simply tell you, keep driving down Rte. 1.

Yes, the grandiose building and the abundance of staff with their Nextel phones chattering to each other gives the impression of a well-run establishment, but it doesn't make up for the fact that most of the staff make you feel unwelcome, almost like you're inconveniencing them by being there.

The food was, well, not great. I would have to say again, go down the street, or to any other Chinese restaurant if you're picky about the quality of your food. I kept it simple, ordering a Pu-pu Platter and a couple sides, and found the food to be too sweet, even by Chinese standards. The pork was very fatty, and the consistency felt a bit undercooked. The other items just seemed a bit like someone had tried to make Chinese food at home, and couldn't quite get it right.

Maybe they read these, and will make some adjustments to both their staff and their food. They do have a Japanese Steakhouse that is supposed to be opening soon, so I'll definitely return to check that out and see if they can do a better job of that.
Food:     Service:     Ambiance:
Overall: 2
Nice Place May 25th, 2005
Food is good, service is bad.
Food:     Service:     Ambiance:
Overall: 4
May 20th, 2005
I have been to this restaurant 6 times since it opened and I have not had one bad experience. It is pricey but for the variety and amount of food, I think it's worth it. I don't know of any other buffet that I can get peking duck and prime rib at the same time. I agree they do need some work with the wait staff and communication but all in all, I don't have any complaints. I haven't had any bad dishes there. Everything was fresh and replenished often. I have recommended it to several people who also enjoyed it.
Food:     Service:     Ambiance:
Overall: 6
So Many Choices May 10th, 2005
I went to the East Manor the second weekend they were open for my birthday dinner with 4 of my girlfriends. It was super busy (about an hour and a half wait) but we got right in with our reservations. The service was so-so but it was understandable since they were sooo busy. All of the food was crazy. At first we were suprised the price of the buffet was so high but when we saw all the food you could try it was amazing. I tried things I may not have thought to try because it was there and easy to sample just a little bit. I will go back again.
Food:     Service:     Ambiance:
Overall: 6
Astoundingly Misguided May 10th, 2005
It is beyond my understanding how a restaurant open only 5 months, that doesn't yet have a liquor license or a sign on the road, can already have declined to the degree this has.

Have they no manager? This company has serious issues. They are spending untold millions of dollars on imported decor and landscaping, but cannot afford to hire a staff that has a minimal clue as to how to welcome and communicate with customers. The prices have risen, the food has declined, the outrageously priced buffet was barely worth it when the food was hot and fresh but it is quickly settling to the level of a strip mall buffet place. The one English speaking employee's response to the freshness and temperature issue? "Oh you have to come earlier for it to be good." We were seated at 7pm - how much earlier is necesary?

The escalator to the high second floor is turned off "to save money", a waitress could not be found to refill our drinks but they seem to be able to afford a crew of about 30 casino pit boss style suit wearing managers to intimidatingly patrol the dining room eyeing plates and portions - perhaps to discourage return trips to the buffet?

If this beautiful location is to survive they need to imediately stop trying to win archetecture awards and focus on:
1. getting a manager who will see to basics like signage, liquor licenses, balancing the costs of alienating customers with the benefits of doing things right.
2. hire a staff with an understanding of Route 1 restaurant culture. This is not Chinatown. We don't pay $300+ a meal to be made to feel uncomfortable.
3. lower the outrageous prices.
4. eliminate the gimmicky buffet altogether and focus on being a restaurant - not a tourist attraction.
Food:     Service:     Ambiance:
Overall: 2
Excellent Reopening May 10th, 2005
Very good food. Nice dramatic atmosphere, service fine. A good start for the new restaurant.
Food:     Service:     Ambiance:
Overall: 8
Found 9 reviews.    Showing: 1 to 6
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